Almost everyone has a terrible customer service story, and for the majority of us, Comcast is the person who put us through it. With some of the worst customer service ratings possible, it’s easy to find stories of recorded lies, fabricated bills, customer service hangups, and over 4 hour call times.
Unfortunately, a single consumer just doesn’t carry much weight. No matter how hard you hit, Comcast knows your account isn’t going to single-handily hurt their balance sheet. They also know that with limited competition, you’re likely not going to cancel your account in the first place.
Link to Chart: http://www.properchannel.co/chart/fight-comcast